I realize that it might be a while prior to USAIR and American application will probably be synched. But, there is no basis for your agents to get so disconnected.
We are already Recurrent flyer buyers for more than 30 years, and among the list of sights for us to continue using your services would be the benefits you offer you to us and The nice service We've got usually experienced in numerous excursions with AA. On Jan 29 2015, I known as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with many of the paper operate and I did buy all the additional expenses with my Metropolis Charge card foe my husband and myself and Ana Maria told me that I will receive affirmation on my e mail, and gave me above the cell phone our two locator records. Very well, currently when I called once again because we did not get the knowledge on my e-mail, we were being knowledgeable to our surprise that only my partner experienced reservation and there was nothing on report for myself!
Their service has become horrendous. After I failed to capture a connecting flight to my grandmother’s funeral given that they only experienced 1 mechanic in the whole airport, they agreed to purchase my resort expenditures. Having said that, it took them 3 months for getting again to me, and by the point I bought the Test, it had now been cancelled.
I flew on American Airways for The 1st time and past. our luggage was weakened with black grease on it significant hunks out of the handles and wheels. your plane was dirty and very awkward. the flight crew wasn't helpful at all. My granddaughter was with me and it is about 6ft tall no room for her legs and particular person laid back again in her seat and he or she could not shift in any way in her seat.
I too had an complete nightmare of a flight with them. I filled out their 1500 phrase grievance form by slicing it right down to The purpose that even I did not have an understanding of what I'd passed through.
My Mate of mine booked my Mother a reservation from haiti to miami fl I find out compensated her $three hundred to purchase me the fares nonetheless she didn't advised me the flight will likely be reserving with a nonrevenue flight it was a ridicullus moment for all of us, quesion I've In the event the seat will not be assure why did she took The cash from me
To I don’t know the way A lot of people trying to get this resolved. I had been so pissed off and about to give up
Ps I also mailed a complaint to AA via their wed website and made an effort to take care of this concern And that i in no way received a reaction. Just Yet another fictitious sport supplied you by American
1st, although this e mail isn't supposed as a reaction to the remarks you only submitted, it does ensure we have obtained your remarks and also have assigned a reference quantity, which you see below.
however absolutely nothing on flight 1583. Will not fully grasp not enough communication. Am now recognizing I am not likely to make connection in Miami at 10am
I not merely needed to squander $fifty in baggage service fees, but I experienced Awful landing by your pilots, incredibly crowded and small planes, impolite flight attendants, and total imbeciles that taken care of my luggage simply because they Obviously ended up illiterate and could not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I've tried, without the need of results to succeed in your shopper service Office. I misinterpret the flight time for the flight 3530 and want to change it. I attempted contacting inside of five minutes of booking this flight but have had no response. I haven't sent this information just before
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
The nine/fifteen/fifteen, it'll acquire some time to be forgotten. Commencing with One more delay within our flight, which theoretically would depart Orlando 19: 40h, and immediately after several hours of delay, once more on account of problems with the plane, the commander warned us that perhaps the plane wouldn't take off as a result of achievable structural difficulty With all the baggage doorway in the plane and the doorway was opened to any one who wanted to go away the aircraft.