I enjoy you happen to be under-going a merger plus some staff members may very well be less than thrilled, but this Mindset really should not be apparent to the clients who are only contacting to get some help.
The entire reverse is your staff Liibide (sorry I didn’t obtain the spelling of his name). I wait to simply call him a Buyer Service Rep. He did help me with some complications I had on my outgoing flight but essentially was of no help in any respect with my return flight.
Your customer service Associates are fewer than helpful. Right after aiming to attend a scheduled for months schooling seminar our flight was canceled producing us unable to show up at. The only thing offered by American Airways have been apologies plus a refund with the flight.
Moments have changed and its really unhappy. BTW – Our flight to Madrid was with Iberia and also the practical experience was the complete reverse! The aircraft was vibrant, thoroughly clean and fashionable as well as the foodstuff decisions were appetizing along with the attendants ended up aware of foods substances. Certainly it can be achieved correct!
Many of us discovered from the passengers that were watching for our airplane to reach for their return to Miami that as we camped in Miami, they were returned to lodge rooms and provided with supper and breakfast at no expenditure! We hope payment equivalent in worth for housing and meals to that you presented towards the passengers that experienced to remain in Roatan a result of the mechanical problems with our flight.
following a delayed flight out of Detroit mainly because there wasn’t a operating PA technique( which we ended up advised was FAA required). We reloaded on precisely the same airplane and flew to Dallas in excess of two several hours later on. ( the flight attendants needed to stroll the ailes to speak). our flight was to go away at 600am. we at last left at 1145am. Upon arriving in Dallas we had been rushed to our next gate for Denver. Upon arriving in Denver late afternoon, we experienced no baggage. We had been told it would be on one of several next 3 flights from Dallas.
Or simply a place to continue to be. seven cellular phone calls later and visits which has a rep from AA we at last get yourself a mention of we may get you over the flight for the following working day. BUT now the place are we planning to stay or reservation is up and have previously expended our getaway income.
I recently had a flight cancelled by American Airlines and stood inside a line for 45 minutes to get rebooked on A further flight. I was stunned to find out that the gate brokers did not Possess a view into your offered USAIR flights.
So bottom line…..unless you return to me with some type of thought, you’ll by no means see me again.
We may also be sorry that you simply were not pleased with the complimentary voucher that we supplied. Having said that, the voucher was intended to convey goodwill and for making amends Web Site in some way with the inadequate service you claimed. It represents an amount of money we imagine to become good and affordable.
My friend of mine booked my mom a reservation from haiti to miami fl I compensated her $300 to obtain me the fares having said that she did not told me the flight are going to be scheduling on the nonrevenue flight it absolutely was a ridicullus instant for all of us, quesion I have In case the seat is just not assurance why did she took the money from me
I can’t claim that Significantly for your airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I obtained to Denver, the Frontier plane to which I had been booked by Orbitz had remaining and I missed my flight.
I used to be delayed on Monday feb fifteenth twice prior to getting cancelled and bumped to Tuesday. Even though I had been disappointed I understood. Then at 10:30pm I get yourself a text stating my Tuesday flight was cancelled till Wednesday.
nonetheless ihave not been privileged to get well seats on British airways Element of my flight.My locator no. is AUOANL.My spouse is incredibly dissatisfied following getting loyal to American for more than 20 years.